Privacy Policy
Data privacy is a matter of honor!
Thank you for visiting our website and thank you
for your interest in our products.
The data you enter on the website can be viewed by the persons involved in filling the position in question and by the responsible members of our order management and accounting department. All parties involved have been expressly obliged by us to maintain data secrecy.
If you have registered on our website as an interested party/initiative applicant, your data will only be stored and processed for the purposes of the services you have requested.
Thank you for visiting the FRAAS B2B-Shop US website located at https://b2b-ca.fraas.com/en/ (the “Website”). The Website is an Internet property of V. Fraas USA Inc. (“we” or “us”). This Privacy Policy covers our treatment of personal information and other information that we collect when you: (a) access or use the Website; (b) become a user (a “User”); and/or (c) use the Website’s services and various interactive features (collectively the “Services”).
IF YOU DO NOT AGREE TO THIS PRIVACY POLICY IN ITS ENTIRETY, PLEASE DO NOT ACCESS OR OTHERWISE USE THE WEBSITE AND/OR SERVICES.
Personal data (usually referred to just as "data" below) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents, and the services offered there. The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of such data either under our own control or in conjunction with others. We also inform you below about the third-party components we use to optimize our website and improve the user experience which may result in said third parties also processing data they collect and control.
Use of personal data and principles of purpose
The personal data you provide is usually used to respond to your queries, process your orders or allow you to access specific information or offers. To maintain customer relationships it may also be necessary for us to store and process personal data to be able to respond to your needs more effectively and improve our products or services; or for us (or a third party on our behalf) to use this personal data, at your request, to contact you about our offers that may be useful for your business (e.g. in the form of a newsletter) or to conduct online surveys to be able to better meet the requirements and demands of our customers. Of course, we respect your decision not to allow us to use your personal data to support our customer relationship (in particular for direct marketing or marketing research purposes). We will neither sell your personal data to third parties nor market it in any other way.
Data processing & Information Storage
Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below. Some or all of the personal data that we collect may be stored or processed on servers located in Germany, whose data protection laws may differ from the jurisdiction in which you live. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that jurisdiction to maintain protections on the personal data that are equivalent to your jurisdiction in the United States. Information sent to another jurisdiction may still be accessed by United States law enforcement, courts, or national security personnel. By accessing our Internet pages you consent to the disclosure of personal data as disclosed by this section.
For technical reasons, the following data sent by your internet browser to us or to our server provider will be collected, especially to ensure a secure and stable website: These server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site. The data thus collected will be temporarily stored, but not in association with any other of your data. Our legitimate interest lies in the improvement, stability, functionality, and security of our website. The data will be deleted within no more than seven days, unless continued storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.
Automatically recorded information (non-personal data)
When you access our website, we may automatically (i.e. without a registration process) record general non-personal information (e.g. type of Internet browser and operating system used, date and time of your visit, domain name of the website from which you accessed our site, number of visits, average time spent on the site, pages viewed).
Data is collected and saved on these websites for marketing and optimization purposes using technology from Google Analytics. User profiles can be created under a pseudonym using this data. Cookies can be used for this purpose. Cookies enable a site to recognize the Internet browser again. Data collected using these technologies will not be used to personally identify visitors to this website and will not be combined with the personal data of the anonymous profile without the express permission of the respective individual. We use this data to monitor the success of our websites and improve their performance or content.
Non-identifying data that is recorded automatically
When our website is used, data is stored for organizational and technical reasons: the names of the pages accessed by you, the name of the browser used by you, the name of your operating system, the date and the time of access, the search engine used by you, the names of files downloaded by you from our pages and your IP address.
We will collect and process this technical data anonymously and for statistical purposes only to further optimize our Internet presence and to design our Internet services in an even more attractive way. This anonymous data will be stored separately from personal data on secured systems and will not be connected to your personal identity. Your personal data and your privacy will be protected at all times.
Cookies
What exactly are cookies? Cookies are small pieces of information which are stored on your computer, tablet, or mobile phone when Internet pages are visited and which, in general, are used for a more effective design of Internet pages. Some cookies (Session Cookies) are deleted automatically when the browser is closed, others (Persistent Cookies or Tracking Codes) are archived on the corresponding hardware until a certain expiration date or until the temporary memory of your browser has been exhausted. Tracking Codes enable us to identify you as a repeated visitor to our Internet pages. The majority of Internet browsers accept cookies automatically. However, with a few clicks, you can change the settings of your browser if you do not wish this. Cookies are used by us to improve our evaluation of the way our online services are used by our customers and to configure our services in a better way. As a result, we can recognize, for example, when a process is too complex and the users discontinue the process for that reason. With this knowledge, the process can be simplified and configured in a more customer-oriented manner.
We use cookies to guarantee a secure Internet environment; and check our website performance and improve the user-friendliness as well as the online experience of our customers. We do not use cookies to track your Internet activities outside of the Internet pages maintained by us.
You can delete our cookies. In this case, however, your individual data and content, including your cookie settings, will be lost and you will not be recognized as a returning visitor when you next view our Internet pages. We provide some online features to you which should make your visit to our Internet pages as comfortable as possible. However, these only function with the support of cookies. Please note that, for an unhindered navigation on our Internet pages, several ‟basic" cookies are indispensable. In addition, these cookies are only used by us to check the efficiency of the Internet pages and to capture visitor frequency. If you continue to navigate our Internet pages, you accept the use of these cookies. You can revoke your consent at any time.
Newsletters
Should we make a newsletter available that you register for, we will record, process, and use only personal data and details that were provided voluntarily. By registering for the newsletter or this website, you agree to these terms. You can cancel your subscription to the newsletter at any time by using the unsubscribe link at the end of every newsletter. Once you have registered for the newsletter, we will send you a confirmation e-mail. In this e-mail, you will find a link to confirm your registration. Only after this link has been clicked will your data be used for advertising and marketing purposes.
Contact / Contact form
Should you contact us via the contact form, we will record and process only those details that you enter into the fields on the screen. We will use this data to provide you with the information desired or to carry out the services requested by you (e.g. support and advice on your registration, order, or our product portfolio).
Integration of services and contents of third parties
Within this online service, the content of third parties, such as videos from YouTube, Google Analytics, RSS feeds or graphics may be integrated from other Internet pages.
It is likely that the providers of this external content (in the following section, these providers will be called ‟third party providers”) will detect the IP address of users. Without detecting the IP addresses of users, the third party providers cannot send the relevant content to the browser of the respective user. The identification of your IP address is therefore necessary for the presentation and use of this content.
Youtube
In our website we use YouTube. This is a video portal of YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, hereinafter referred to as "YouTube."
YouTube is a subsidiary of Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."
We use YouTube in conjunction with the Enhanced Privacy Mode feature to show you videos. Our legitimate interest lies in the quality improvement of our website. The Enhanced Privacy Mode feature, according to YouTube, means that the data specified below will only be transmitted to the YouTube server when you actually start a video.
Without this "Enhanced Privacy," you will be connected to the YouTube server in the United States as soon as you visit one of our websites that embed a YouTube video.
This connection is required in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least collect and process your IP address, the date and time as well as the website you are visiting. It also connects to Google's DoubleClick ad network.
If you're logged in to YouTube at the same time, YouTube will provide the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
For the purpose of functionality as well as for the analysis of user behavior, YouTube permanently stores cookies via your Internet browser on your device. If you do not agree with this processing, you have the option to prevent the storage of cookies by a setting in your Internet browser. For more information, see "Cookies" above.
Further information about the collection and use of data and their rights and protections Google holds available data protection information at
https://policies.google.com/privacy
Google (Universal) Analytics
Google Analytics This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called cookies, which are text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of this website (including the shortened IP address) is generally transmitted to a Google server in the USA and stored there.
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymization of the IP address by shortening it and excludes a direct personal relationship. As a result of the extension, your IP address will previously be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a Google server in the USA and shortened there. In these exceptional cases, processing is carried out on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we should point out that in that case you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IP address) and to process them.You can download and install the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser plug-in or for browsers on mobile devices, please click on the following link in order to set an opt-out cookie which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain. If you delete your cookies on this browser, you must click again on this link): Disable (#TBD ProComp)
More information on how Google Analytics handles user data can be found in Google's privacy policy at: https://support.google.com/analytics/answer/6004245?hl=en
Links
Should you use external links which are available within our Internet pages, these links are not covered by our data protection policy. When we provide external links, we endeavor to ensure that these external parties also observe our data protection and security standards, but we have no influence on the observance of the data protection and security regulations used by other providers. For this reason, please refer to the data protection policies of these other providers. We are not responsible for the data protection policies or the content of other websites.
Changes to this Privacy Policy
We encourage you to periodically review this Privacy Policy as we may choose to change it occasionally to reflect industry initiatives, changes in the law or technology or changes in our practices regarding information collection, use and disclosure. We reserve the right to change or update this Privacy Policy at any time by posting a notice on the Website that we are changing our Privacy Policy. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page. If the manner in which we use personally identifiable information changes, we will notify Users by: (a) sending the modified policy to our Users via e-mail; and/or (b) by any other reasonable means acceptable under applicable provincial and federal law. You will have a choice as to whether or not we use your information in this different manner. At any time that you do not agree with the changes, you must opt out from receiving future communications from us (see the “Right to revoke permission” section above). Failure to opt out after notice of any such changes constitutes an affirmative acknowledgement and acceptance by you of the modified Privacy Policy.
European Union Users
This Website is only for users from the United States. If you are visiting us from the European Union, please visit the FRAAS website responsible for serving your territory. Please note that we may transfer your personally identifiable data outside the European Union for use for any of the purposes described in this Privacy Policy. By using the Website and providing us with your personal data, you consent to such transfer of your personal data.
Security
We have taken technical and organizational security measures to protect your personal data against loss, destruction, manipulation, and unauthorized access. Unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, while we strive to protect your personal data, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. However, once we receive your personal data, we will take reasonable efforts to ensure its security on our systems. Only employees who need access to the information are granted access to personal information. In compliance with applicable municipal, provincial and federal laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in such an event. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
Amendment of our data protection regulations
We reserve the right to amend our security and data protection measures, with no obligation to provide notice of such changes, insofar as this is required as a result of technical development. In these cases, we will also amend our data protection policy correspondingly. Please ensure that you refer to the most current version of our data protection policy.
By using our Internet pages, you signify your consent to our data protection policy. If you do not agree with our data protection policy, please do not use our Internet pages. Your continued use of the Internet pages following any changes to the terms of the data protection policy means you accept those changes.
Right to revoke permission
Permission for the collection and storage of your data can be revoked at any time with respect to subsequent services. You can revoke permission for the collection, processing and use of your personal data at any time with respect to subsequent services. In this case, please contact us via the address specified in our corporate information imprint or via b2b.us@fraas.com. Personal data is deleted if you revoke permission for its storage, if your personal data is no longer required for the purpose for which it was originally stored, or if storage is no longer permissible for other legal reasons. This does not affect data required for billing and accounting purposes, or that has to be stored for legal reasons.
Contact Us
If you have any questions, comments or concerns about this Privacy Policy, please e-mail us at b2b.us@fraas.com. Also contact us at the same email for information, suggestions and complaints regarding the processing of your personal data. Should incorrect information be stored, despite our efforts to ensure that the data stored is accurate, we will correct this information at your request.